Prime Subservicing

As part of a global financial services company, we are committed to subservicing excellence and therefore make significant investments in our processes, people, and technology. Our clients benefit from these investments with seamless onboarding, transparent reporting, reduced risk, and laser-focused loan management.

We work within government regulations and investor requirements to protect clients' portfolios and improve performance for even the most complex loans. ​Tap into our 20+ years of experience and unmatched strength as an expert subservicer. 

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Ratings are just one reason clients choose us and stay with us

We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results.​ ​Global rating agencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. We are ranked Tier 1 by FHA and Ginnie Mae and receive consistent recognition from Fannie Mae's Servicer Total Achievement and Rewards™ (STAR™) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP™). 

This year, we were awarded Freddie Mac's GOLD SHARP™ award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performance—for even the most complex prime and default servicing portfolios. Read more about our success on our news page.